Volume 23 - The Switch Newsletter

The KickOff: A Word from Mitchell

The just-concluded quarter, our first in the 2025/2026 financial year, was marked by purpose and momentum as we made measurable progress in strengthening our product offerings, driving operational excellence, and deepening our impact across key sectors. From accelerating digital transformation to enhancing financial inclusion through strategic partnerships and initiatives, we are focused on outcomes that matter. Before this, we had closed out the 2024/2025 financial year- our strongest financial year in over a decade - with the boldness and resilience that have come to define us at Interswitch. The numbers tell a compelling story of growth, performance, and impact. But behind every metric stood the dedication, creativity, and grit of our people; every milestone we achieved was made possible by the relentless drive of Team Interswitch. In April, our Strategy KickOff Party brought together the People of The Switch under one roof - a powerful convergence that wasn’t just symbolic but deeply inspiring and enjoyable! It was a celebration, yes, but more importantly, it was a bold statement of intent and an alignment of purpose. The energy in the room was electric, the spirit was contagious, and the execution was uniquely Interswitch. The theme of this edition of the newsletter, ‘The KickOff’, captures more than just an overview of the first quarter of a new financial year. It reflects a mindset - one that embraces decisive movement, bold innovation, and strategic clarity. It’s a declaration that we are clear about our role; we’re here to lead, and to lead with intent. The first quarter of FY 2025/2026 has already seen us building on the momentum. Our ambition to seamlessly interconnect African markets remains firmly in view. As we expand our footprint across the continent, the opportunity to enable secure, scalable, and borderless transactions has never been more within reach. It’s a big vision, but if there is one thing we’ve proven time and again, it’s that ‘bold’ is not just a strategy for us - it’s interwoven into the Interswitch persona. This edition of the newsletter captures the essence of our KickOff quarter, showcasing the strategic wins, product milestones, and stories of our people across Africa. From Lagos to Kampala, Nairobi to Freetown, and Germany, we’re not just building infrastructure. We’re powering ecosystems, creating impact, and shaping the future of digital commerce across the continent.