A Word from Mitchell

CONTENT In this edition of The Switch newsletter - The Shape of Things to Come, we showcase the first quarter of our new financial year, spotlighting significant milestones that underscore our commitment to innovation and highlight our role as a catalyst for change across Africa. At the same time, we look ahead, acknowledging that the future, which often appears shrouded in some degree of mystery and uncertainty, is a canvas which is to be painted with the vibrant strokes of innovation, strategic planning, decisive action, and determination. Today, technological innovation continues to shape the future of the African continent. From the adoption of artificial intelligence and robotics to renewable energy and biotechnology, groundbreaking advancements are transforming industries and redefining what is possible. These technologies enhance our lives in many ways, improving healthcare outcomes, increasing productivity, and entrenching digital payment technologies that enable success for individuals, businesses and communities. We are proud to be playing an active part in this transformation across our continent. From Nigeria and Kenya to Sierra Leone, Uganda and the Democratic Republic of Congo, our footprint continues to expand and deepen as we develop technologies to solve challenges in various industries including payments, healthcare, transportation, and energy. However, we realize, that beyond technological advancements, the future will continue to be shaped by our capacity for resilience, adaptability and collaboration. Since 2020 when mankind’s resilience was tested, we have seen how quickly the world can change and the need for preparedness and flexibility. Also, embracing a mindset of continuous learning and adaptation will be crucial in navigating any uncertainties that lie ahead. Ultimately, the shape of things to come is not simply a question of predestination but rather a reflection of our deliberate choices and actions. For us at Interswitch, it is one of endless possibilities, where we continue to push the boundaries of innovation, inspiring Africa to greatness through innovation, value creation and excellence. Looking ahead, we are excited about the shape of things to come – the vistas of opportunity that lie before us. The roadmap we have laid out for the rest of the financial year is ambitious yet attainable, fuelled by our unrelenting pursuit of excellence and our passion for making a difference. As you read through this edition of The Switch, I invite you to join us in envisioning the future we are diligently crafting. Together, let us embrace the challenges and opportunities that come our way, knowing that every day, and with each step, we are shaping a future where possibilities are limitless.